We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, our online booking facility or web based scheduling system, then you can be assured that it will only be used in accordance with this privacy statement.
The Fleet Street Clinic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To respond to enquiries you make about our services.
We will not use your information commercially (i.e. sell it to or share it with any third party).
Workplace visits for vaccination
When we attend for a workplace visit for vaccination, we provide everyone wishing to be vaccinated with a pre-vaccination questionnaire. This questionnaire may sometimes also be distributed electronically before the day of vaccination. The questionnaire collects information on a voluntary basis such as:
Following a workplace visit, pre-vaccination questionnaires are taken to the Fleet Street Clinic, and are stored securely in accordance with prevailing guidelines. They may be scanned into a secure archive but are not transferred to any computerised system for further processing, and are accessed only if a query arises subsequently. Examples of such possible queries include: accounting, questions about which brand of vaccine was used, batch numbers, adverse events, and possible contact for product recalls or manufacturer alerts. We do not disclose medical records to employers or send them to GPs, or to any other party without your prior consent in writing or unless required by law to do so. Your pre-vaccination questionnaire will not be used for marketing purposes.
When you attend our premises for vaccination
If you attend our premises as part of an arrangement with your employer or organisation, your pre-vaccination questionnaire will be stored as if we had vaccinated you at a workplace visit. Your data will not be processed further.
If you attend as a private client, the same data will be collected on your pre-vaccination questionnaire, but your contact information will be entered on our computer system for billing purposes, and to send you future reminders for flu vaccination, and occasional information about our other services.
Unless you ask us not to, our normal practice is to try to send you reminders when your current vaccine protection runs out, or when you are due for tests or further examinations.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the Fleet Street Clinic, 29 Fleet Street. London EC4Y 1AA.
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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