In the first instance you should attempt to reset you password by clicking the “Forgot Password?” text on our client log in page. It will initiate a new webpage which will ask you to enter your email address to rest your password – click here for a fast link to that page.
If you have difficulties or this doesn’t work, please contact our flu admin team on 0845 050 5388 and they can reset your password for you.
You will receive an email with the link. If you have not received the email, please check your spam folder.