Question:
Why can’t my staff access the portal?
Client Portal : Troubleshooting
Last updated: 03/09/21
Date Added: 12/08/21
It is recommended that you contact your I.T. department and request they add the flujabs.org domain to the permitted list. Staff will receive booking confirmation, reminder and cancellation emails from automated@fleetstreetclinic.com. The HR contact will receive emails from no-reply@admin.flujabs.org. This is to prevent overzealous spam filters junking flujabs appointment and system emails.
If you continue to experience issues, please contact our Flu Admin team 0845 050 5388 or flu_admin@flujabs.org .