Question:

Why can’t my staff access the portal?

Client Portal : Troubleshooting
Last updated: 11/11/23
ANSWER BY: Charles Corfield Corporate Business Manager/Flu Lead
Date Added: 12/08/21

Please contact your I.T. department and ask them to add the flujabs.org domain to the “permitted list”.

Staff will receive booking confirmation, reminder and cancellation emails from: automated@fleetstreetclinic.com.

The HR contact will receive emails from: no-reply@admin.flujabs.org.

Ensuring these are “permitted” senders  will help prevent overzealous spam filters from blocking flujabs appointment and system emails.

If you continue to experience issues, please contact our Flu Admin team on 0845 050 5388 or flu_admin@flujabs.org .

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